Contact Us
- sales@fdaiso.com
We respond to most inquiries within 24 hours
Shop with Confidence
- Download your packages immediately after paying with your credit card or Paypal account.
- Your information is protected at all times by industry-standard SSL encryption.
Privacy
Policy
Collecting Information
Like many websites, we request information from you (which may include name, address, telephone number, email address, and when necessary, credit card information) when you:
- Register to download software samples (demo’s, guidebooks, etc …)
- Purchase
- Request to receive communications
- Participate in a promotion or other website feature
In order to better understand your preferences and better serve you, we may combine information you give us online with other information from FDAISO.com sources, transactions and communications. This may include data from FDAISO.com stores, direct mail, events, or online marketing. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. All data combined and stored with online data is protected by this privacy policy.
Using
Information
We may use the information we collect to:
- Customize and/or personalize your communications and shopping experience
- Better respond to your customer service inquiries
- Communicate with you about your purchase, account information, or customer service needs
- Communicate with you about our products and events, and for other promotional purposes
- Improve our business
- Administer contests, promotions, surveys or other website features
For the purpose of operating our business, we do only share or transfer information between FDAISO.com and our preferred service providers who use that information only to conduct FDAISO.com business. For example, they may handle FDAISO.com's credit card processing, data management, email distribution, market research, and information analysis. We may also share your information to administer a website and in that case will notify you before you give us your information. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience. For example, we use cookies to:
- Remember the items in your Shopping Cart
- Recognize you when you return to our website
- Enable you to use Express Checkout
- Analyze visitor behavior
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.
We also use pixel tags - tiny graphic images - to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us.
We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.
Unsubscribing, Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from FDAISO.com, we will provide the option to OPT-OUT of these communications.
Registration Information, Email and Other Subscriptions
To modify or delete entirely the information you have provided during registration, please login and update your profile. To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request. Be sure to include your first and last name and account email address in the "message" box.
Communications in Progress/Sales and Service Information.
Please note, if you have unsubscribed from any FDAISO.com communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.